Cleaners Information
Almikleen Home Services are an established, full service cleaning company and also a cleaning agency. Our cleaning agency services are available Australia wide. We receive hundreds of cleaning enquiries every week that we attempt to match make with the perfect cleaner for the job.
Our cleaners love the work already, but our competitive rates make the work very rewarding financially as well. We’ve put together this information page to assist you with some frequently asked questions about how we operate so that you can see why so many others have made the choice to work with Almikleen cleaning agency.
What kind of cleaning work does Almikleen have available?
Almikleen have a broad range of work available to choose from. We don’t believe in excluding certain types of work, instead we search our database for cleaners who are ok with doing the work that has been requested. As a cleaner signed up to Almikleen Agency Services can choose what kinds of work you want to do and we never attempt to force you to do something that you don’t feel comfortable with doing.
We can offer recurring domestic cleaning, spring cleaning or one off cleans, exit or bond cleans.
What kind of equipment should I have?
We’ve put together a great list of equipment and supplies that a cleaner will usually have to complete a clean. It is up to you to choose what you think works best. This list is only suggestive. Make sure to read the manufacturers instructions on how to use cleaning products so that you dont use it incorrectly. Many manufacturers have videos online as well that can assist in learning how to use the products. Just check out what they have available on their websites.
Equipment
- Vacuum cleaner. Commercial grade vacuums are wonderful, however a simple domestic vacuum is enough to get the job done.
- Mop and Mop bucket system. Spin mops are great, or traditional wringer mops with a microfibre or cotton mop head.
- Squeegee
- Grout brush
- Bucket or caddy to carry equipment and cleaning products
- Non-scratch scourers
- Extension cord
- Tote bag to carry cleaning cloths and personal items like car keys/water bottle.
- Cleaning cloths. Microfibre cloths are always a great choice.
Cleaning Products
- Cream cleanser / dish liquid – for cleaning showers, and greasy things in kitchens. Cream cleanser has many uses. Dish liquid is an extremely versatile and affordable cleanser.
- Glass cleaner / Streak free multipurpose spray – for cleaning glass/mirrors and surfaces that are shiny
- Multipurpose spray / Streak free multipurpose spray – for cleaning surfaces, spot cleaning walls and light switches
- Mould spray – to treat mould blooms in showers.
- Toilet cleaner / bleach gel – To clean toilets.
- Floor cleaner – for mopping the floor.
How far will i need to travel?
When you sign up as a cleaner, we allow you to choose where you are ok with working. That way you are in control of where you work and you are never forced to go somewhere that you don’t want to go, or don’t feel comfortable. The full choice is yours. If you are still unsure how far you should be prepared to travel, as an example, most cleaners in a major city will travel up to 30 minutes from their home. Travelling 30 minutes to work each day is pretty standard in a major city. This time can be less if you live in a smaller city or town. When cleaners do multiple jobs in one day, most cleaners align their day so that they are only driving a maximum of approximately 10-15 minutes between jobs.
Do i need to send invoices to be paid?
In most cases no. Our clients can make payment on the day into our bank account, as soon as they pay us we transfer your portion to your bank account. They will pay the full amount that they owe, that includes the portion that you will keep and the portion that is for our Agency Placement Fee.
If you need to submit an invoice to get paid, we will make you aware prior to accepting that work. It will be your choice whether you choose this work or not. If you do not want to accept, you can let us know that you decline the offer.
Do i need an ABN?
We do not request an ABN from you. It is up to you to decide if you are operating a business or not. We invoice the client our Placement Fee and if you invoice, you invoice the client for your cleaning services.
In some cases the client might request an invoice from Almikleen only. If this happens, we will give you instructions on what to do prior to accepting the work. You will get to choose if you want to accept this work or not.
For more information about getting an ABN, please refer to the below link, or seek advice from a tax professional/accountant.
If you have completed work and someone asks for an ABN after the fact and you don’t have an ABN, you can submit a Statement by a Supplier form available on the ATO website. You can also submit this if there are reasons that you do not need an ABN for any work that you want to accept and the client is asking for an invoice.
Do I need insurance?
Yes, you will need a suitable level of public liability insurance to be able to work for Almikleen Agency Clients. For more information on public liability insurance, please follow the link below.
Do I need to complete a Police Check?
We will request to sight a Police check that has been completed within the last two (2) years. The Police check needs to be clear of convictions that are relevant to the work you are completing. For example, assault, sexual assault, theft are crimes where we will exclude you from accessing our clients.
You will be required to provide a new Police check every two (2) years. You are also contractually bound to advise us as soon as you are aware, if you commit any crimes where you are convicted, inside of that two (2) year period.
What do i do if i don't feel well on the day of cleaning?
We know that sometimes you don’t feel well or emergencies come up that you need to attend to. Almikleen can help you there. If you can’t attend the job for whatever reason, all you need to do is let us know as soon as possible. We can let the client know on your behalf, if you want and we can help to find a replacement for the day. This a service that we offer to ensure the smooth running of our operation and to ensure that the cleaning can potentially still go ahead if you aren’t available that day.
What if I decide that I dont want to clean for a client anymore?
We understand that sometimes things don’t work out for whatever reason, and you don’t want to return to that job again. We will never force you to keep working for someone if you don’t wish to do it anymore. All you need to do is let us know that you don’t wish to do that job anymore. It is helpful to us if you can give a reason, but you don’t have to if you don’t want to.
We will then explain that you are no longer available and assist the client to find another cleaner who matches their needs.
Do the clients get my phone number?
We use a centralised phone number for client interactions and reminder text messages to protect yours and the clients phone privacy. Sometimes the working relationship does not work out and when it doesn’t, it’s handy to be able to cut ties easily.
What should I wear?
Comfortable clothing is important while you are cleaning houses. Many of the cleaners who work for our clients will wear non-descript excersize clothing. Black t-shirt and excersize pants or shorts are a favourite for many cleaners because the colour is hardy against staining and it is not difficult to find black clothing in any size or shape. Many cleaners wear closed in excersize shoes while working. Make sure your shoes are non-slip and durable against water and being wet as that commonly happens on the job.