Booking Enquiry

Our Process

We’ve tried to make our booking process really simple and easy to understand. We value having easy processes and fantastic open lines of communication with our clients. To facilitate a smooth interaction, we have outlined here what each step of the process is in booking your cleaner with Almikleen Home Services.  

  • Enter your booking details

    Enter the details for your booking into our 'Booking Enquiry', or give us a call. We will need some information from you about what you would like cleaned, where you are located and when you need the work completed.

  • Booking confirmed

    We will let you know the pricing and you will have the opportunity to accept or decline the offer. Once you have accepted, we will then send you a confirmation email. The confirmation will include the start time and date for your clean. The email will also contain details of the Relationship Manager assigned to you. You can contact them anytime.

  • Fully Customise Your Clean

    You can discuss your cleaning requirements with your cleaner on the day. We have a large example list of standard cleaning tasks that can be completed during a clean. You are able to fully customise your clean to suit your needs.

  • The cleaning happens

    Your cleaner will complete the work that you have booked them for.

  • Payment

    We will advise you how to make payment for your cleaning service. Payment is due on the day of the clean unless you have been approved for extended credit terms. You can receive credit terms if you need to use funding from agencies like NDIS, or DVA.

  • Enjoy your clean house

    You get to relax and enjoy your beautiful, clean home. Your stress will slowly dissolve and you will feel calm and content. You finally have time to enjoy the finer things in life.

  • Follow up

    We will check in with you to see how it all went. We will ask if you would like to keep that cleaner or try someone else. This is also your opportunity to raise any issues with us. We are open to your feedback on how we can improve our service.

  • Review us

    It's awesome when our clients have a great experience and provide wonderful reviews on Facebook or Google. We would really appreciate if you took the time to review us so others know that Almikleen Home Services are a good cleaning business.

Get a Cleaning Quote now
Here's what some Almikleen customers had to say:

“Professional and great standards. Good value for money. My bathrooms, living room walls and kitchen looks as good as new after a deep clean recently. Would definitely recommend them.”

Chithra – Facebook review.

“Cathy has done a 4 hour clean for us today. Absolutely AMAZING job! Thrilled with Cathy’s work ethic, her attention to detail and her can do attitude. Will definitely hire again..”

Dawn – Google review.

“I have been with Almikleen as a participant on NDIS. Have never had any issues with their services to Date. “

Colin – Google review.

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